Типы клиентов. Способы работы с ними.

Цель: Уметь наладить отношения, понять человека и настроиться на его «волну». Узнать психологические типы клиентов, понимать, как реагировать на те или иные особенности личности, которые будут проявляться при установлении контакта, быть готовыми к взаимодействию с ними.

  • Психологические типы клиентов
  • Правило настройки на «волну» клиента
  • Характеристика психологических типов клиентов и задачи продавца при работе с ними
  • Отработка навыков («деловая игра»).
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